The details behind the promise.
AITutor’s published Premium guarantee has specific progress and exam-result requirements. Here’s how eligibility works.
Progress requirements
Working through lessons and answering questions correctly improves your level on AITutor. The published criteria are:
| Course | Average topic level | Refund if your exam result is below |
|---|---|---|
| A-level | At least 90% | A or A* |
| GCSE Higher | At least 80% | 8 or 9 |
| GCSE Foundation | At least 80% | 4 or 5 |
Making a claim
The published policy asks you to contact AITutor after results day with an official exam board document detailing your grade. The team checks your progress against the criteria before processing an eligible membership refund.
Read the terms and conditions, or contact support about your membership.
Ask about eligibility